RETURN & EXCHANGE POLICY
Your perfect pleasure is what we aim for! You have 30 days from the date of delivery to return your purchase if we have still not met your expectations. 4gympeople will do all in our power to make it better.
JUST FOLLOW THESE STEPS
Step1: If you have a registered account ,you may start a return at the bottom of this page or by clicking My Order. If you placed an order as a Guest, select Order Lookup.
Step2: Follow the return instruction step by step to get return address.
Step3: Pack the item(s) and return back via any local shipping company.
DONE! 4gympeople will process return & exchange in 7 working days when warehouse receives return packages.
RETURN & EXCHANGE CONDITIONS
1.We will accept returns within 30 days of delivery.
2.Only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned.
3.For sanitary reasons, beach blankets, swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges.
4.Items marked on the product page as “No returns or exchanges” are considered flash sale and final sale and cannot be returned for a refund or exchange.
5.The original shipping and insurance fees are non-refundable if return for a refund.
6.You can email us or submit a ticket if you encountered issues when processing a return.
7.Customers need to pay the return shipping charge.
NOTES
1. Non-4gympeople items sent to our return address will be discarded upon receipt.
2. Any address on the parcel is not an authorized return address, and you are still liable for any losses caused by the incorrect address.
3. If you decide to use your own preferred carrier, we recommend that you select an insured and trackable shipping service as we are not responsible for lost or damaged packages.